Customer Reviews for Heller Ford Sales El Paso, IL

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Heller Ford Sales in El Paso, IL, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Heller Ford Sales, allow us the opportunity to earn your business.

Hands down best place to shop for a vehicle. My wife and I went there to buy her a can and ended up buying myself a brand new F-150. We live over an hour away and this will be the only place I shop. Great people who go out of their way to please the customer.
Brent Fischer    

Rich Tom and Greg Head were both very professional and helpful during the buying experience. Rich was extremely helpful in showing me the features of my truck and was very respectful and courteous. Never felt any pressure at all from the sales team at Heller's.
Jeremy Renken    

Greg Head, Jody Traylor and Steve in finance ar A#1 in my book!I cannot say enough good things about them. Highly recommended! I will come back.
Edward Hines    

Jody Traylor and Heller Ford make the car buying experience wonderful
Carl Nelson    

This is the thirteenth new Ford I have bought from Heller's. In my opinion they do everything right. It is a comfortable, no stress experience with them. We always feel the deal was fair to both parties. Our salesman, Jody Traylor is excellent. This is the eleventh new Ford we have purchased with his help. Ford and Heller's is fortunate to have Jody representing them.
Steven Loveless    

After an extensive search, I found the perfect truck for me at Heller Ford. I made the 3 hour drive after working with Mike Masterson over the phone, and the 2013 F-150 was better than he had described. Working with Mike and the rest of the Heller staff made my buying experience an absolute pleasure. It was definitely worth the drive and I would not hesitate to buy from this dealership again.
Mike V.    

All Around Outstanding! "I have been researching used vehicles online for close to a year and in earnest for the last couple of months. No dealers close to me had what I wanted. We stopped at Heller Ford on our way to a conference and got there after closing time. Ron Kizer made us feel welcome and went out of his way to get the details on the Jeep we were interested in. We were unable to see the Jeep that night because they were putting brand new tires on it. Instead of my driving forty miles back to the dealership the next day, Ron arranged for sales associate Frank Hill to bring the Jeep to me at the conference so my husband would also be able to test drive it. I could not believe how they went out of their way to help us. Everyone we worked with was friendly, helpful and low pressure. I love my new to me Jeep and even though they are close to 100 miles away, Heller Ford will be the first place we look the next time we are vehicle shopping."
RG Campbell 2013   Chevrolet   Traverse

Test drive a dodge challenger! "Went to look at a car and test drive it. Ended up purchasing the car and love it! My whole experience in this process was beyond my expectations. I appreciated the sincerity and friendliness without the sales pitch. They were accommodating and willing to work with you."
Sim   Dodge   Challenger

Convenience of going on-line! "I particularly like the ability to go on-line and compare vehicles before actually meeting with the salesmen. Then we were greeted by a friendly and professional salesman, Cory Bellot, when we arrived at the dealership. The salesman listened to what we were looking for. Then helped us select a vehicle to take on a test drive. They gave us ample time to test drive the vehicle, view the options and just get a feel for the vehicle. They were very patient and answered all our questions thoroughly. Overall it was an excellent experience and we will be returning to Heller for future vehicle purchases."
Gary G. 2015  Ford   Explorer

Easiest buying experience! "Our salesperson,Mike Masterson, was so helpful and it was the easiest car buying experience we have ever had!"
Christa M. 2015  Ford   Fusion

Supreme Service! "I was traveling and I needed an oil change and I do believe that I picked the right place, You all were very nice to my 88 yr old mom and that goes along way with me. thank you very much for a wonderful visit."
David M.   Quick Lane Visit  

We are listening! "Jerry was awesome! The first sales person I've ever felt listened to what I wanted and showed me exactly what I wanted. Did not try to push me to make the purchase or to buy a higher package. 5 stars!"
Jeyson K. 2014  Ford   F-150

An experience exceeding expectation! "Went to look at a car and test drive it. Ended up purchasing the car and love it! My whole experience in this process was beyond my expectations. I appreciated the sincerity and friendliness without the sales pitch. They were accommodating and willing to work with you."
Suan M. 2014  Dodge   Challenger

Highly recommend! "Cory (sales) and Kris (extended warranty) both made the process painless. I got a great car for a fair price, good extended coverage, and an acceptable amount for my trade. I highly recommend Heller Ford."
Keely A. 2014  Volkswagen   Tiguan

A visit exceeding service! "We visited Heller Ford to look at a vehicle we saw online. Because of our schedule, it was close to closing time for the dealership. It didn’t seem to matter to Jody Traylor, who answered our questions, went with us on a test drive, and made the purchase of our first brand new vehicle an awesome experience. We are returning customers, and appreciate the straight forward, honest, friendly service."

Valued expertize! "Just bought a 2015 Escape Titanium and I'm very happy with it and my salesperson Rich Tom. This is my first vehicle I bought that was fully loaded. Rich explained every button to us at least once if not twice, it's hell getting old. He was never in a hurry or rushing us, always took his time to explain everything. Couldn't ask for a better experience all around. Would recommend Heller and Rich to anyone buying a vehicle. Thanks Rich!"
Brad R. 2015  Ford   Ecape

Team made sale easy! " Working with Pete Oldman and Kris Born was great! They made it easy! I'm very happy! Very impressed with how quiet vehicle is."
John P. 2015  F-350   Ford

A Great Experience! "It was a great experience working with Heller. I started out at another dealership and Heller blew them out of the water! DJ Wickman and Jim Baietto was able to make it possible for me to buy my dream truck!! They had the exact truck I was looking for and was able to give me enough money for my trade to make the deal possible. You can tell they take pride in their customer service!"
Chris V. Purchased : 2015  Ford   Super Duty

Excellence in service! "Craig Roberts, did an exceptional job! We will do business again here! And, Excellence finance provided by Kris Born. We can't ask for any better service!"
Dave L. 2012  Chrysler   200

Treated like family! "My wife and I have purchased two vehicles from Heller Ford. We agreed that both were the best experience we have ever had at a dealership. We also feel that we got the best deal here. Since we could communicate through email during the day our paperwork was ready to sign when we arrived that evening. The staff is friendly and very accommodating. They had us on our way in no time! We are very likely to return to Heller Ford in the future."
Dennis W    

Experience Counts! "Having dealt with many auto dealers in my years, I appreciate that our deal was straight foward and respectful start to finish. When the need arises, I will be back to see if Heller Ford can meet it, once again!!!"
Chuck V.    

Valued Repeat Business! "This is the 5th vehicle we have bought or leased from Heller. We have been treated with great respect and given the fairest deal possible."
Richard M.    

Earned Trust and Business! "Pete Oldman was everything and more your checklist asks for. He was very detailed from locating the vehicle to ensuring we knew everything about the vehicle. Great member to have on board I could of bought this vehicle closer to my house but travelled because he earned my trust and business. My sister recently bought an explorer and had a horrible experience with the Naperville, IL location so I steered clear and found Pete glad I did!"
Aaron L.    

A positive experience! "Our salesman, Jimmie Taylor, was very helpful and easy to work with. He helped us get the vehicle we wanted and worked with anothe dealership to trade so I could get the exact color and options I was looking for. I thought it would take a lot longer to find the vehicle I wanted, but Heller was very fast and friendly. The finance/paperwork rep was also very friendly and was almost as excited as I was about my new car! That made for a very positive experience."
Nathan K.    

Exceptional Communication! "Our salesman Rich Tom, did a better job than any other Ford Salemen we had talked to."
Michael S.    

Fantastic job! "Our salesperson did a fantastic job in helping locate the vehicle that I wanted and completely covered everything. Neil Heller also worked long and hard in helping to find the vehicle I wanted. I will not buy a vehicle anywhere other than Heller's, een though there are dealers closer to where I live."
Henry J.    

We will purchase here again! "The staff at Heller Ford is outstanding. I suggest that if you want a once-in-a-lifetime experience, step into Heller Ford and experience it for yourself. Wow, this is not the last vehicle we will purchase from them."
Chad B.    

Worth the drive! "I recommend Heller to everyone I know looking for vehicles. The staff is amazing and they are always helpful and courteous. In a world where you can get an oil change almost anywhere, I trust Heller even though they are 20 miles away."
Michael F.    

Very Satisfied with Service! "Heller was very professional and considerate from start to finish. I will do business with them in the future."
Prairieview Farms Inc.    

Valued service is recommended! "Jody Traylor is a great Salesman. I would recommend that our friends and family go see Jody!"
Alan M.    

Knowledgeable! "I went to two other Ford dealerships and Heller really made the others look bad. Heller was much more friendly, seemed more knowledgeable, just seemed more willing to make my buying experience feel good. Very satisfied!"
James D.    


Heller Ford Sales
700 W. Main St.
El Paso, IL 61738
Phone: (309) 527-6050
(877) 606-8890 Driving Directions & Map

Sales Hours

Mon: 8:00a - 8:00p
Tues: 8:00a - 8:00p
Wed: 8:00a - 8:00p
Thurs: 8:00a - 8:00p
Fri: 8:00a - 5:30p
Sat: 8:00a - 4:00p
Sun: Closed

Service Hours

Mon: 7:00a - 5:30p
Tues: 7:00a - 5:30p
Wed: 7:00a - 5:30p
Thurs: 7:00a - 5:30p
Fri: 7:00a - 5:30p
Sat: 8:00a - 4:00p
Sun: Closed

Parts Hours

Mon: 7:00a - 5:00p
Tues: 7:00a - 5:00p
Wed: 7:00a - 5:00p
Thurs: 7:00a - 5:00p
Fri: 7:00a - 5:00p
Sat: 8:00a - 4:00p
Sun: Closed

Quicklane Hours

Mon: 7:00a - 6:00p
Tues: 7:00a - 6:00p
Wed: 7:00a - 6:00p
Thurs: 7:00a - 6:00p
Fri: 7:00a - 6:00p
Sat: 8:00a - 4:00p
Sun: Closed
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